"IVA team on AI Agents Hackathon 2.0 Hackathon"

Intellectual Virtual Agent

At IVA we are building fully autonomous and intelligent human-like virtual agents for support departments. Our solution will independently be able to handle both simple and complex customer requests learning as it matures employing the same characteristics as a human would when replying to an email or phone call. The virtual agents will be constructed and based on the functions chosen by the client such as character, manner of communicating, values to represent, experience level, industry knowledge and more. The product can be fully integrated with any CRM and ticketing systems client already has without the need to purchase or install a separate piece of software.